General Questions
All of our products displayed on our website are locally sourced and organic unless otherwise stated. If anything is not locally sourced or organic, each product will be clearly labeled as such.
Our herbs are locally sourced from a reputable company in North Carolina. Some are sourced from the USA while others may be selected from other countries around the world such as some crystals we order.
We take quality time to research reputable dealers by looking at positive customer reviews and a reputable track record in the industry as well as consult with gemstone experts to ensure high quality beads are being used. We invest time and effort in finding high-quality gemstones essential to ensure customer satisfaction with each product. Each piece of jewelry are handmade by shop owner, Malia. Malia combines different pieces of gemstones preparing final stages and infused with Reiki. Each product is carefully thought out and designed by Malia. No two items are the same and there are no others like them!
Our handmade jewelry pieces are handmade by shop owner, Malia. They are made year-round. Malia combines different crystals, beads, and other items to give it a final touch and infuses everything with Reiki. We guarantee all jewelry pieces are authentic and of the quality and standard intended by the creator!
The processing time for orders is 2 - 5 days and shipping times vary depending on shipping method chosen. Please review our Shipping Policy page for more information.
We are located in North Carolina, a small town in Buncombe County. We currently are online only and do not have a brick and mortar store.
Shipping
At this time, we do not ship International. We may in the near future, keep eye on for future updates.
Most items are eligible for returns and exchanges with full refunds or store credit. Some restrictions apply and refund time is limited and depends on payment methods. Please visit our Return & Exchange Policy page for more information.
Please contact us right away by emailing us at freespiritwellness5@gmail.com. Our goal is to make things right as quickly as possible.
The short answer is no, we do not offer wholesale at this time. We are a small business and do not always have enough items on hand to fill wholesale orders. However, we do offer bulk pricing on some of our items depending on the quality we have in stock. Bulk pricing can be anywhere from 15% - 25% off depending on the items and quantity ordered. For more information, please email us at freespiritwellness5@gmail.comwith “Bulk Ordering” in the subject line.
When ordering as a gift for someone, be sure to enter in your email address to receive all summary information but enter in the recipient’s name and shipping information. We will be sure to keep all prices and receipts out of the package.
If for any reason you are not completely satisfied with your purchase, within 30 days of placing your order, we will refund you for your purchase with no questions asked.